Remote diagnostics


We use industrial modems in all our larger control systems. This allows us to dial into pieces of production equipment from any where in the world. We can upgrade software and perform diagnostic checks. This means that the customer gets very fast support and assistance in the unlikely event of a component failure.


The production equipment can connect to an Ethernet connection. This means that we can connect with the machine over the internet through a VPN Link. The benefit of this is we can provide very low cost diagnostics after the warrantee period has expired.